Privacy Policy – Newham Youth (App Vivo)

Last updated: 22 September 2025

App Vivo (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use the Newham Youth website https://newhamyouth.appvivodev.com and/or our mobile application.

App Vivo is a trading/project name and not a registered limited company.

What data do we collect?

We may collect the following personal information when you use the app or website:

Personal identification (name, email address, phone number, address).
Images and videos you upload (e.g. forms, profile pictures).
Device information: model, operating system version, language (anonymous).
Location data if you choose to provide it (geolocation, country, city).
IP address (automatically collected by servers).

How do we collect your data?

We collect data when you:

Register an account or submit forms.
Use app features such as QR code scanning, uploading images, or setting a profile picture.
Visit our website (cookies may be stored on your device).

We may also use analytics tools such as:

These tools help us understand app performance and improve services.

How do we use your data?

We only use your data to:

Provide and improve the Newham Youth app.
Manage your account and respond to your requests.
Enable features such as QR code scanning and profile images.
Ensure app security and performance.

👉 We do not sell, trade, or use your data for advertising purposes.
👉 We do not share your personal data with third parties for marketing.

How do we store your data?

Your data is stored securely on servers located in the European Economic Area (EEA) (e.g. France).
We retain data only for as long as necessary to provide services.
When data is no longer required, it is securely deleted or anonymised.

Your data protection rights

Under GDPR, you have the following rights:

Access – Request a copy of your personal data.
Rectification – Request corrections to inaccurate data.
Erasure – Request deletion of your personal data.
Restriction – Request limits on how we process your data.
Object – Object to our processing of your data.
Portability – Request transfer of your data to another organisation.

We will respond to your request within one month.

📧 To exercise your rights, contact us at: privacy@appvivo.com

Privacy policies of other websites

Our website or app may contain links to other websites. This Privacy Policy applies only to Newham Youth (App Vivo). If you click on an external link, you should read their privacy policy.

Changes to this policy

We review this Privacy Policy regularly and update it as needed. Updates will appear on this page.

This policy was last updated on 22 September 2025.

Contact us

If you have any questions about this Privacy Policy or the data we hold about you, please contact us at:
📧 privacy@appvivo.com

Complaints

If you believe your data has been misused, you can contact the UK supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: +44 (0)303 123 1113
https://ico.org.uk

Cookie Policy

When you visit the Newham Youth website or app, cookies or similar tracking technologies may be used. These help us:

Keep the site secure.
Improve app performance.
Remember your preferences (e.g. language).

We do not use cookies for advertising.

You can manage or delete cookies in your browser settings:

Chrome: Google Support
Firefox: Mozilla Support
Safari: Apple Support
Edge: Microsoft Support

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